If you’re among the more than 18,000 people who previously registered with the Kentucky Teleworks website to search for available work-from-home telework job opportunities, we want to offer you the first look at the all-new and improved www.teleworksusa.com website.

Through the TeleworksUSA website, you’ll find a dramatically improved user experience, with key features such as:

  • An intuitive user interface
  • Mobile device compatibility
  • Virtual resume building
  • Editable jobseeker profiles
  • Access to web-based job-preparedness training
  • The ability to quickly research telework employers
  • Direct contact options between telework jobseekers and employers

Click here: www.teleworksusa.com to visit the new TeleworksUSA website TODAY to register and create your new user profile! Even if you previously registered with Kentucky Teleworks on our former website, please take a moment to register on the new website in order for you to take advantage of all the new features and increased visibility with telework employers you’ll have there!

A plan announced this week by U.S. Congressman Harold “Hal” Rogers (KY-05) and Kentucky Gov. Steve Beshear to develop a significantly more robust broadband Internet infrastructure in Eastern Kentucky promises to present more opportunities for people looking for work—including those seeking work-from-home opportunities like those offered through Kentucky Teleworks.

A subsidiary of the Eastern Kentucky Concentrated Employment Program, Inc. (EKCEP), Kentucky Teleworks has helped hundreds of area residents find full-time and part-time employment in work-from-home jobs with remote employers across the nation and globe. Currently, more than 18,000 people have sought such opportunities by registering to search for telework jobs on its website, www.kentuckyteleworks.com.

That number is poised to grow as a result of actions stemming from the Jan. 22 joint announcement by Rogers and Beshear of the plan to invest an estimated $100 million to install more than 3,000 miles of fiber optic cable over the course of the next two to three years to bolster Internet connectivity in the region.

The “Super I-Way” plan will be supported through $60 million in state bonds and $40 million in federal and private sources, and will level the playing field between the state’s more connected urban centers and less-connected rural counties, said Beshear, who announced the plan alongside Rogers in a press conference streamed live on the Internet.

“It’s an ambitious plan to extend high-speed broadband Internet access to the furthest reaches of the commonwealth, with the initial focus, phase one, being in Eastern Kentucky,” Beshear said.

EKCEP Executive Director Jeff Whitehead praised the plan, saying funds directed at developing broadband infrastructure across the state is a positive step, and one that can help Kentucky Teleworks fulfill its mission to bring high-demand and high-growth jobs to the people who need them most.

“This is the kind of forward-thinking action needed for our region and can be a real game-changing step toward reinventing Eastern Kentucky in many ways,” Whitehead said. “For Kentucky Teleworks and for our citizens, it will open up greater opportunities to work within the region for companies around the globe. This investment will pay great dividends.”

Kentucky Teleworks President Tom Higgins echoed those sentiments, saying the announcement could not have come at a more opportune time.

“By the end of this month, we will launch a fully revamped and rebranded online service, TeleworksUSA, at www.teleworksusa.com, aimed at continuing to provide expanded telework job opportunities for the region while also providing that service more strongly across the state and nation,” Higgins said. “Our renewed efforts will dovetail nicely with Gov. Beshear’s and Rep. Rogers’ announcement of a plan to bolster Internet connectivity in our region.”

Features to be included on the new TeleworksUSA website include a more intuitive user interface, mobile device compatibility, virtual resume building, editable jobseeker profiles, web-based telework job-preparedness training, improved telework job-searching capabilities, and direct contact options between telework jobseekers and employers.

Additionally, telework employers will be able to search TeleworksUSA’s growing database of jobseekers to find and hire those with the right attributes for jobs with their companies.

At the press conference, Beshear said that speed, capacity and affordability are also important components, as residents living in rural communities can ultimately expect the same access to faster Internet speeds that residents in urban centers currently enjoy.

That, in turn, will present Eastern Kentucky’s residents with more opportunities for employment in the teleworks field, which requires a high-speed broadband connection. At present, Kentucky ranks 46th nationally in broadband access with more than 20 percent of the state’s residents having no access to a high-speed Internet connection.

The announcement was made just days after Congress approved a spending bill — crafted in part by Rep. Rogers — that sets aside $10 million to improve broadband connectivity in distressed Appalachian counties in four states, focusing on counties currently experiencing economic distress in the wake of the coal industry downturn.

Kentucky Teleworks is helping to alleviate some of the economic pain of job losses in the coal industry through ongoing opportunities for online work-from-home jobs. And leaning on advances in technology can be a tool to continue to diversify Eastern Kentucky’s economy, Whitehead added.

“Through technology, major corporations don’t have to move here for our people to be able to work with them,” Whitehead said. “Through technology, our mountains are no longer obstacles. They are attractions.”

For more information about Kentucky Teleworks, visit www.kentuckyteleworks.com. Find Kentucky Teleworks on Facebook at www.facebook.com/kentuckyteleworks.

For more information about EKCEP and the Kentucky Career Center JobSight network, visit www.ekcep.org and www.jobsight.org. Find EKCEP and JobSight on Facebook at www.facebook.com/ekcep and www.facebook.com/jobsight.

I would like to take the opportunity to acknowledge the recent Facebook posts by Halley Watts, Amanda Rogers and Toni Maggard regarding Kentucky Teleworks’ conspicuous dormancy over the past couple of months. First, thank you for calling our attention to our performance. Second, your observations are entirely accurate. We have been remiss in our service to our core demographic.

For the last couple of months, we have devoted nearly all of our resources to the completion of a completely re-tooled, unique, powerful and interactive website. This site, when launched toward the end of January 2014, will provide the jobseeker with the capability of creating their own unique, virtual resume, and of searching through our database of not only jobs, but employers as well. The site will also allow potential employers to directly search the Kentucky Teleworks database for exceptional employees. Additionally, both the jobseeker and the employer will have the ability to connect with and communicate with each other directly through our interface.

We are truly excited by our new approach to matching teleworkers/telecommuters with appropriate employers and opportunities. This site will be a quantum leap in terms of employment resources and services. We are so confident that the site will revolutionize work from home job search efforts that we are considering changing our name from Kentucky Teleworks to TELEWORKSUSA.COM. Of course, even with a name change, we will continue to focus our efforts first on the people of southeastern Kentucky.

Once again, I apologize for our perceived lack of involvement, but want to assure you that big things are just around the corner. Please feel free to contact me directly with any questions or concerns you may have.


Tom Higgins
President, Kentucky Teleworks
941 North Main Street
Hazard, KY 41701
O: 606-436-5752
Email: thiggins@kyteleworks.com or thiggins@ekcep.org
Follow us on Facebook at: www.facebook.com/kyteleworks

higgins2Longtime businessman Tom Higgins has been named President of the Kentucky Teleworks work-from-home organization and service.

Higgins will oversee the day-to-day operations of Kentucky Teleworks, which identifies legitimate full-time and part-time work-from-home telework career opportunities with national and global employers, and provides citizens across Kentucky and other states access to these jobs.

Higgins brings to the position nearly 30 years experience as an accomplished sales executive with Audio Authority Corporation, a multi-million dollar electronics manufacturer based in Lexington.

Click here to read more…

Here’s a breakdown of some of the companies hiring now:
*Convergys — hiring both full-time and seasonal positions.

* New Corp — hiring customer service reps for DirecTv (full time)

*TeleTech — hiring customer service reps for seasonal work

*JP Morgan Chase — hiring customer service reps in Kentucky only

*Sutherland Global — hiring customer service reps for Cox Communications

Take a look at these companies on our Jobs List.


Kentucky Teleworks and Convergys will conduct a virtual job fair on Friday, October 18 at 11 a.m.  To pre-register please contact Theresa Noble at (606) 435-8498 or by email at tnoble@ekcep.org


Convergys is hiring full and part-time positions. Pay is $9 an hour with incentives. Full-time employees also receive a full benefits package.

Everyone wants to work from home. Also, everyone wants to win the lottery.

So, what are these companies looking for? What are companies looking for in your hometown?

Reliability, commitment, etc. …those are all positive traits. But let’s dig a little deeper.

Can you navigate the computer, use multiple programs and multitask?

The biggest thing companies are looking for is basic computer skills and a willingness to learn their system independently. While training is in-depth, it is virtual, so there’s a high level of commitment needed from you, the employee.

So, take a look at your skills. Working from home sounds like a dream for everyone, but it’s a reality for those who possess the skills mentioned above.

Several companies, including Convergys, will be doing “ramp ups” for the holidays. This is a great opportunity to get your foot in the door. Additionally, many of our participants have started here and now are working full time.

Check out Convergys’ new opportunities at:: http://careers.convergys.com/home-agent.php

While we have a comprehensive jobs list on the site, we are actively prescreening for several companies. We are looking for people interested in working in jobs doing customer service, sales and tech support. For more information, email jobs@kyteleworks.com

Kentucky Teleworks and American Support will be hosting a Virtual Job Fair on Monday, September 9 at 10 a.m. and 5 p.m. These jobs are for telesales representatives and experience is not necessary. Those who attend the job fair and complete the PC Pitstop to validate computer and internet connectivity) will be interviewed.

To register, CLICK HERE

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